Your business, at a glance.
The portal is your live operating dashboard. See what your agents are doing, which leads are moving, and every customer touchpoint — across phone, SMS, email, and chat. Sign in to enter.
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▸ Company overview · — leads · — touches/wk · — inbound · — agents · — · — · — · —
Leads in motion
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Touches this week
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Email + SMS + voice across the funnel.
Inbound today
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Replies, callbacks, chats.
Agents working right now
Inbound voice → goes to
Default destination for inbound calls. Per-lead overrides win.
SMS brain response wait
How long AI waits before auto-replying to inbound SMS. Gives operators a head start.
Email brain response wait
How long AI waits before auto-replying to inbound email. Per-lead overrides win.
Call recording
When on, calls are recorded + transcribed via Telnyx. Operator-listened-to live and saved for after-the-fact playback. When off, no recording, no transcription, no recording-disclosure preroll. Per-lead override available on the lead page. Leads who explicitly decline are never recorded regardless of this setting.
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