Your profile
How customers, calls, and the AI agents reach you.
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Identity
Your name as it appears on customer-facing messages and inside DAS.
To change your email, password, or passkeys, go to your account console.
Voice availability
When inbound calls should ring you (vs. go straight to the AI agent or voicemail).
Toggle the days you're available. Unselected days route per your after-hours rule.
All times above are interpreted in this timezone.
Call behavior
How DAS picks who answers when a customer calls.
Higher priority (1)Lower priority (10)
When more than one operator is available, lower numbers win.
When on, no calls ring you by default. off
You can still toggle a temporary DND from the portal home page (overrides this).
Forward to AI agent
The AI brain handles the call and journals it to the lead. (Recommended)
Send to voicemail
Caller leaves a message. Transcript and audio appear in the lead activity.
Ring me anyway
Override the hours window. Your phone will ring around the clock.
System
Read-only. Managed by DAS for telephony, push notifications, and identity.
User ID—
Username—
Telnyx voice credential—